Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between Magnum Hospital (“we”, “our”, or “us”) and the patients, visitors, and users (collectively, “you”, or “your”) who access, use, or interact with our website, services, and facilities. We are committed to total transparency and clear governance, ensuring that our relationship supports your health outcomes while maintaining the highest professional and regulatory standards. By utilizing Magnum Hospital’s services, or accessing any part of the website, you agree to comply with these Terms, our Privacy Policy, and any additional policies incorporated by reference. Your continued use of the website after any modifications to these Terms constitute your acceptance of the revised agreement. If you do not agree to these Terms, you must immediately cease all use of the website.

Magnum Hospital provides a range of healthcare services including emergency care, specialized treatments, diagnostics, and patient support. These services are provided subject to medical protocols and availability. We reserve the right to modify, enhance, or discontinue specific features of the website or services at our discretion to improve care quality, ensure regulatory compliance, or reflect evolving medical standards.

Governance and Acceptable Use Policy (AUP): All Users of the website must utilize the Services in a professional manner and in compliance with all applicable laws. Prohibited activities include, but are not limited to: (i) the transmission of any content that is defamatory, obscene, or infringing on intellectual property; (ii) attempting to bypass security measures; (iii) using the website to distribute unsolicited commercial communications; (iv) misrepresenting identity; and (v) any activity that could disrupt the integrity or performance of the website. Magnum Hospital reserves the right to suspend or terminate access to any User found to be in violation of this AUP, without prior notice or liability.

Service Availability: Magnum Hospital strives to maintain availability of its digital services. However, we do not guarantee that the website will be error-free or uninterrupted. In the event of a significant service disruption, our team will work to restore services as rapidly as possible.

Intellectual Property Rights and Ownership: Magnum Hospital retains all right, title, and interest in and to the website, including all software, design elements, logos, and content. Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the website for personal, non-commercial use.

Data Privacy and Security: Magnum Hospital is committed to safeguarding patient information. We act as a data controller for the clinical records maintained. We will implement reasonable technical and organizational measures to protect such data. We will not use patient data for any purpose other than delivering healthcare services, complying with law, or improving our services.

Limitation of Liability: To the maximum extent permitted by applicable law, Magnum Hospital and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of the website.

Indemnification: You agree to indemnify, defend, and hold harmless Magnum Hospital from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of and access to the website or your violation of any term of these Terms.

Modifications to Terms and Services: Magnum Hospital reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide notice prior to any new terms taking effect. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

Contact and Communication: If you have any questions about these Terms, please contact us at help@magnumhospital.in.