Privacy Policy

PRIVACY POLICY (“Magnum Hospital”, “we”, “our”, or “us”), is committed to protect the privacy and security of personal data belonging to and/or shared by users of our website and services including but not limited to patients and visitors (“User”, “You” or “Your”). We value Your privacy and advise You to carefully read this privacy policy (“Privacy Policy”) as this Privacy Policy describes the types of personal data or personal information we collect, how we use the information, how we process and protect the information we collect, for how long we store it, with whom we share it, to whom we transfer it and the rights that individuals can exercise regarding our use of their personal data. We also describe how You can contact us about our privacy practices and to exercise your rights.

You agree that You have acceded to the terms of the Privacy Policy. Your use of the Website/Services or any personal information shared by You are subject to the terms of this Privacy Policy. In the event You do not wish to be bound by these terms, You have a choice to not access the Website.

CONSENT: We request You to carefully read this Privacy Policy before sharing personal information with us. This Privacy Policy applies to current and former visitors of the Website. By visiting and/or accessing the Website, You explicitly consent and agree to the Privacy Policy laid out herein and by providing Us Your personal information yourself or by making use of the Services, You hereby acknowledge for the collection, receipt, storage, use, processing, disclosure and transfer of Your personal information in accordance with the provisions of this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION: “Personal Information” includes ‘sensitive personal data or information’ (as defined under applicable law) and other information that You share with Us whether directly or in combination with other information, that personally identifies You or could be used to personally identify You. We may collect information such as Your name, address, email, phone number, medical records and medical history, physical, psychological and mental health condition, payment information and other such information as provided by You while rendering Services.

Non-Personal Information: Information, (viz. type of internet browser and operating system used, domain name of the website from which You came, number of visits, average time spent on the site, pages viewed etc.) may be picked up automatically and without being explicitly provided by You, but during Your interaction with the Website by the use of certain technologies, such as cookies and web beacons.

COOKIES: Cookies are alphanumeric identifiers with small amount of data that is stored on the User’s device hard-drive containing information about the User, commonly used as an anonymous unique identifier. Magnum Hospital collects information about You using these cookies. Please note, a cookie in no way gives Us access to Your device. Our Website uses these “cookies” to collect information and to improve Our service. Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove cookies and to reject cookies.

USE OF PERSONAL INFORMATION: You agree and acknowledge that all information gathered from You may be used by Magnum Hospital for the following purposes: to comply with central, state or local laws that require disclosure; to respond to law enforcement officials or to judicial orders; to avert a serious threat to health or safety; to enable the provision of Services opted by You; to contact You about Our Services; to respond to Your comments, reviews and questions and provide better customer service; to understand Your preferences and to enhance, personalise, and customise Your experience using Our Website.

DISCLOSURE OF PERSONAL INFORMATION: We may disclose Personal Information that We collect from You or that You provide: to contractors, service providers and other third parties for analytics and communications and who are bound by contractual obligations to keep Personal Information confidential; as required by law, which can include providing information as required by a court order; when we believe in good faith that disclosure is necessary to protect Your safety or the safety of others, to protect Our rights, to investigate fraud, or to respond to a government request.

SECURITY: Your security is important to Us. Magnum Hospital adopts reasonable security practices and procedures to include, technical, operational, managerial and physical security control measures in order to protect all User information including Personal Information in its possession from loss, misuse and unauthorised access, disclosure, alteration and destruction. All data, content and/or all User information is encrypted during transmission.

USER’S RIGHTS: All the information provided to Magnum Hospital by a User, including Personal Information, is voluntary. User has the right to withdraw consent at any time, in accordance with the terms of this Privacy Policy. Users can access, modify, correct and delete the Personal Information. However, if the User updates his/ her/ its information, Magnum Hospital may keep a copy of the information which User originally provided to Magnum Hospital in its archives.

GRIEVANCE REDRESSAL: In case You have any questions, comments or concerns about this Privacy Policy or wish to exercise any of the rights, You can contact us at help@magnumhospital.in.